Dallas-Fort Worth Emergency HVAC Services

Dependable Emergency HVAC Services

Heating or cooling problems don’t wait for regular business hours—and neither do we. Moss Heating & Cooling offers 24/7 support for urgent system issues that can’t wait until morning. Whether your air conditioner fails during a heatwave or your furnace stops working in the middle of the night, we’re available to restore comfort and protect your home. Fast response times and real answers are what set us apart. We don’t show up to push unnecessary replacements or leave you in limbo. We come to fix the problem, explain what happened, and make sure you’re safe and taken care of.

Our 24/7 Emergency HVAC Services

Emergencies look different in every home—but stress, discomfort, and concern are always the same. That’s why we respond quickly and work efficiently, with your peace of mind at the center of everything we do. No matter the time of day or the type of issue, we approach every call with urgency and care. Our goal is to get your home back to normal without added stress or confusion. If you need immediate help, contact us now to schedule emergency service.

  • After-Hours AC And Heating Repair: Systems can fail at any time. We’re ready to restore cooling or heating fast, no matter when the problem starts.
  • Live Answering—Not A Voicemail: When you call, you speak to someone who can help right away. We don’t send you to a machine and hope for a call back tomorrow.
  • Fast Diagnosis And Reliable Fixes: We don’t just restore function—we find the actual cause. That means fewer repeat repairs and a safer, more stable system.
  • Safe Service In Tough Conditions: Extreme temperatures can put your family at risk. We prioritize calls that involve heat loss or system shutdowns in severe weather.
  • Prepared For The Unexpected: Our trucks arrive stocked with tools and parts so we can act fast. You won’t be left waiting while someone “comes back later.”
  • No Pressure During High-Stress Moments: Emergencies are already stressful. We stick to what matters, explain your options clearly, and treat your home with respect.

Why Homeowners Call Us In A Crisis

A lot can go wrong with your system—and most of it happens when you least expect it. Moss Heating & Cooling takes pride in responding quickly, communicating clearly, and helping families get through uncomfortable situations without added pressure. We take every emergency seriously, and every visit personally.

  • We’re Available Anytime, Not Just When It’s Convenient: Our emergency line is open 24 hours a day, every day of the year. We’re always ready to respond.
  • Trained Technicians Who Get Straight To Work: No guessing, no wasted time. We arrive with a plan and the knowledge to carry it out.
  • We Treat Your Home Like Our Own: Protective coverings, careful work, and total cleanup are part of the job. Respect for your home comes standard.
  • Clear Pricing With No Last-Minute Surprises: Emergency service shouldn’t mean confusion or inflated charges. We explain everything before we begin.
  • Service You’ll Feel Good Calling Again: Many of our emergency calls turn into long-term relationships. People call us back because they remember how we helped when it mattered most.

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Frequently Asked Questions

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Maintenance Agreements

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Hear from our Satisfied Customers

Why Homeowners Love Moss
Usha Rajan
1 day ago
Seth Vickers is very knowledgeable and provided multiple options for the new HVAC unit . He helped us make the right decision at a competitive price. He stayed in touch throughout the process. Miguel did an amazing job with the installation. He and his teammate were quick and thorough. I feel confident in their work.
Trymore Nhidza
1 day ago
Christian was excellent when he came to repair the air conditioning unit at our place. He was patient, thorough, and very professional throughout the entire process. We truly appreciate his work and are very happy he was able to resolve the issue for us.
Dianna Goodman
1 day ago
I recently had an AC repair done by Moss Heating and Cooling and was impressed by how professional and friendly the crew was. They arrived on time, fixed the issue quickly and the price was very affordable, which makes them reliable in my book. Their HVAC service was top notch and they even gave me tips on indoor air quality. I’m excited to call them again for my next heating contractor work. Tanner is the one I trust due to his honesty, he’s the best and only one who I let come over.
Robbie Caldwell
1 day ago
The service was for a HVAC installation follow-up to ensure everything was performing as it should. The technician, Tanner Hall, was very professional and informative. He offered tips on how to care for and maintain the unit. After he left, I had additional questions. Tanner returned my call immediately and answered all my questions and concerns. The entire staff at Moss Heating and Cooling is courteous and professional.
Vaneshia Bell
1 day ago
Cristian was great! He’s been super great each time he’s came to my house to service my HVAC. 10s across the board he’s always super informative and willing to go above and beyond.
Dena M
2 days ago
Richard serviced our units for the winter. He was very professional and explained what he did in detail. We will continue to use Moss and highly recommend their services to others.
Robert Gonzales
3 days ago
Professional and efficient service great customer service friendly very knowledgeable
Suzanne Johns
6 days ago
Our service guy, Sharjeel, was very helpful and good to work with. He is an asset to your company.
Mohammad Yawar Shahzad
6 days ago
Sharjeel was very knowledgeable and thorough and did a wonderful job. Will highly recommend.
Michael Beck
7 days ago
Christian and Arturo checked out my HVAC system because we were having some temperature irregularities in different rooms. They got the problem solved fast and were very informative when explaining what was issue was. Will definitely be using Moss for HVAC maintenance in the future.
Bill Jackson
7 days ago
Very good service. Explained installation of A/C system very well.
Arthur Sherrod
7 days ago
I would like to say at This time Juan Valdez is an excellent employee of Moss heating and air conditioning company. Juan Valdez came out and completed the inspection in a timely manner and was very professional. Thank you, Moss Mechanical for having-good employees. Today’s date 01/09/2025 I would like to take this time and say thanks to Moss Mechanical Company that showed professionalism, good attitude and a spirit of commitment about them. They put a complete HVAC (heating and air-conditioning )system in my home. It’s not everyday that all the workers starting with the salesperson showed they were working as a team and with integrity. Thanks again Moss Mechanical, Arthur Sherrod Today (6/23/2025) Moss Heating & Cooling came out for my every 6 months system inspection . Technician, Sharjeel Khan was an excellent representative for the company did his job and informed me of his findings and gave me a copy. Today, I just had a question and needed some information and Michael Nash of Moss heating and cooling was there as a representative to meet the need and responded accordingly to meet the needs of Moss heating and cooling customers. Thanks, Michael Nash. Thanks again Moss Heating & Cooling for taking care of my HVAC system once again and thanks for sending Sharjeel Khan,again excellent service. Thanks Albert did a fantastic job on Wednesday, 10/29/25. He was courteous, professional, and very efficient. Thanks so much Albert again for your service check.
Brenda Newhouse
7 days ago
The technician that came to service our unit was Richard. He was professional, courteous and friendly. He also checked the settings on our thermostat. We are pleased with his customer service and with his recommendations regarding our unit.
Jaime Fuentes
1 week ago
I would like to thank once again Moss Heating & Cooling Company and AC Technician Cristian Carrizales! Their immediate concern was to replace a part in my ac unit. I am very happy to say that I can always count on their services. From the Management team, scheduler to the technician awesome work. I am so impressed and my tenant is as well with the professionalism they conduct themselves. I highly recommend this company thank you! I give 5 stars Home owner Jaime Fuentes
Gagandeep Singh
1 week ago
I had a great experience with Moss Heating and Cooling. They were very efficient, knowledgeable and the price was fair. The technician was professional, communicated clearly, and answered all my questions. I appreciate the quick response and the high level of service they provided. I would highly recommend them for any air conditioning service or HVAC repair.
Margaret Vaughan
1 week ago
Christian was very professional and friendly.
Shane Harris
1 week ago
I can't say enough good things about Moss! The last two technicians described the whole process of what they were doing and why, in as much detail as I could ask! They give technical preventative maintenance tips, not just that you have change your filter, keep the units vents clean etc., no, they give you they give you reasoning for doing these things and give you things to look out for. Tanner, the last Tech was really personable and very, very knowledgeable in his field. I'd brought up some concerns about a possible solenoid or capacitor issue, so Tanner told me and showed me what he was looking for, showed me results and described what would be the normal tolerances. No company has to do this, and understandably, a lot of people don't want others looking over their shoulders when they're trying to work, but Tanner was a champ and he gave me some great insights as to what was going on inside the compressors. With great customer service, very well established processes and technology, i.e. alerts, tracking, invoice and feedback generation etc., I feel validated in my choice of A/C companies. I always come off a lot better educated after working with and talking with Moss! Can't send enough thanks. You guys rock!
Debra Kahan
1 week ago
Tanner was great on the routine service checkup.

    Get Excellent Service today. Get Moss.

    Don’t settle for less when it comes to your home’s comfort. Choose Moss Heating & Cooling for service that’s fast, friendly, and built to last.